Site Recovery Manager (SRM) Program

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Site Recovery Manager leverages VMware Infrastructure to deliver advanced disaster recovery management and automation to ensure it is rapid, reliable, manageable, and affordable. 

Program Overview

VMware Site Recovery Manager integrates with third party storage arrays and replication appliances to provide a complete integrated Business Continuity solution. This integration is achieved through a unique Storage Replication Adapter (SRA), created by storage array or replication vendors. The SRM Program helps ecosystem partners develop SRAs.

Key Benefits

Development Resources

Program access includes the tools and resources needed during the development and release phases.

  • Development Consulting Portal

Partners submit requests for development assistance via a private development project on vmdev.net, a web-based, secure collaboration tool used by the VMware Ecosystem Engineering team.

  • Required fee-based developer support
  • Access to the Specification

Partners receive access to a detailed specification for development and validation purposes

  • Certification

The program includes access to the program's Certification Kit, which allows partners to test the reliability and stability of their code. VMware verifies that the test results support the partner during the certification process.

  • VMware Compatibility Guide (VCG) posting

Upon successful certification, the partner works with Ecosystem Engineering to update the VMware Compatibility Guide entry on vmware.com.

  • Program communication

Ongoing program communications pertaining to updated development resources, program updates, and key milestones.

  • Access to Maintenance Releases

Membership in this program is ongoing, and partners are entitled to vSphere and vCenter update releases as well as development and certification kit refreshes for the duration of their participation in the program. Additionally, the program allows for access to early versions of vSphere for the purpose of developing and testing.

Program Requirements

This program is governed by the following requirements:

  • TAP Elite or Global status
  • VMware program agreement signature
  • Successful certification and posting of the corresponding storage device on the VMware Compatibility Guide on vmware.com
  • Adherence to product support requirements as documented in the program guide
  • TSANet membership and an entry in the VMware custom TSANet portal
  • General support on VMware vSphere features is purchased separately

Product Versions Supported

This program supports the following product versions:

vSphere

4.0, 4.1, 5.0, 5.1, 5.5

Target Audience

  • Storage partners

Partner Roles and Responsibilities

Partners who participate in the program provide the following team members:

A program or project manager that acts as the primary point of contact on behalf of their team, and who acts as the lead for planning and issue prioritization with VMware.

An engineering manager and/or technical lead that is the primary point of contact for the partner's engineering team, reviews all VMware support requests submitted by the partner's engineering team, provides an interface to the partner's QE organization, and attends all status calls and live debugging sessions with VMware.

A technical support contact that manages the support relationship with VMware, owns and serves as a single point of contact for all support-related activities, including escalations and management of the TSANet membership, and ensures overall support readiness and training of the partner's support organization.

Related Programs and Services

vSphere Storage APIs for Storage Awareness

VMware Ready Category

N/A